My girlfriend and I drove around the ring road...
My girlfriend and I drove around the ring road over our New Year's holiday in a car rented from Reykjavik rent-a-car. I had selected them in part because of the positive review here, and I want to confirm that they were simply excellent. They did everything right and went a little beyond. We had ordered winter tires without studs, and after a couple days driving around the city, we thought maybe we should have studs for our ring road trip. The staff agreed to take the car to a mechanic to switch them free of charge. In the end, we changed our mind and kept the original tires, but the fact that they were willing to accommodate us was really outstanding. We also got a parking ticket in Akureyri that we forgot about until we had left the country, and they paid it for us after we returned the car. I highly recommend these guys.
We agree, this is an outstanding company...
We agree, this is an outstanding company. We rented a Hyundai i30; it was clean, operated fine and got great mileage. Their service was flawless. The car was delivered to our guest house right on time, and we dropped off at the guest house as well [in fact, they made a special trip to come get it as there was no parking when we returned due to an event in Reykjavik].
As a note; we found driving in Iceland to be easy and unstressful [unlike Italy, Greece or Turkey]. Highways and roads are well marked. People generally drive courteously and obey the speed limits; the ring road is in very good shape and while we didn’t have any contact with the police they likely are very good English speakers [almost all Icelanders are]. Any time you get off the ring road [to go to an attraction or accommodation for example] expect a 1 lane gravel surface. There is the occasional wash boarding and pot holes to be avoided, but otherwise, if you go slowly they are fine, albeit quite dusty [if you are lucky to have dry sunny weather]. We drove from Reykjavik to Hofn and gas was easy to get with a credit card, although we didn’t figure out how to get a receipt. The gas stations also had free water [with a brush] for washing off the dust.
I was in Iceland in June this year and I have been perfectly satisfied with Reykjavik Rent a Car...
I was in Iceland in June this year and I have been perfectly satisfied with Reykjavik Rent a Car. These guys have a really good service from the first contact. I got every time fast answers on my emails. In Iceland the Pick-Up at my first-night-hostel was in time and like we arranged it. The personal in the office was really nice!!!
I rented a Hyundai ix35 and the car was in a really good condition. No blemish and only 20.000 km when I got the car.
Sorry for my bad English :-)
Everybody who chooses this company makes a good choice!!!
I used Reykjavik Rent a Car again from 10th to 20th July again this year...
I used Reykjavik Rent a Car again from 10th to 20th July again this year. As usual, great service at Keflavic airport, sensible advice about not letting go of the car doors in windy weather, and no pressure to buy extras. The 4x4 Quashqai performed well, and we explored Snaefellsness, the Highlands (Kjolur, F35, Hveravellir) and along the South coast camping at Pak Gil (Game of Thrones!). Will definitely use this company again, and a friend already has a car booked with them for September.
We had excellent service from Reykjavik rent a car...
We had excellent service from Reykjavik rent a car, picking us up at our hotel in Hafnarfjordur and very promptly coming to our hotel in Reykjavic a week later when we were returning the car. We appreciated their very friendly and prompt service, making the pickup and return easy and hassle-free
First time in Iceland and I read many very negative forum posts ...
First time in Iceland and I read many very negative forum posts about car rental in this country. It was strongly advised not to book any international rent a car companies like Avis, hertz, etc... As many people got charged for damages to the car after getting back to their countries and no possibility to make any claims.
So I was a bit afraid about car rental in Iceland.
I decided to follow the forums recommendation and I picked up Reykjavik rent a car because it was a local company, and it was definitely cheap.
I've rented a Suzuki Jimmy for 7 days. The car was clean, 47000kms mileage, very good condition.
The staff was very friendly and helped me sorting out an issue from my side during the booking process.
They explained me their company policy towards damages and vehicle return.
It was very clear and I have appreciated a lot that they trust customers. No car inspection at checkout!
I strongly recommend using RRC because of their very competitive prices and their customer-trust policy!
Will definitely rent again with them next time I come to Iceland
Reykjavik Rent a car is just excellent.!!!!!!!! ...
Reykjavik Rent a car is just excellent.!!!!!!!!
We have been traveling around iceland for 3 weeks. There is no better way to go around the island as with a car. We could stop everywhere, and we found absolutely magic (!!!) places. So, we have been looking for a good car company, and we couldn't have decided better. I think Reykjavik Rent a Car is the best car rental company i ever collaborate with. We had very special wishes about how our car should be and look like because of the way we wanted to travel. And they were really always very helpful and were responsive to ALL of our (sometimes crazy) wishes. Even when our tank was empty in the middle of nowhere there was someone helping us within 30 minutes.
We especially want to thank Kristjan for this outstanding service i can't describe in words!
We will come to iceland again and definitely will rent our car with Reykjavik Rent a Car.
Thanks a lot for making our trip so perfect!
Benita von Hornstein
I travel a great deal and rent a lot of cars...
I travel a great deal and rent a lot of cars. Reykjavik Rent a Car may be the best rental experience I have ever had. They were quick with their communication follow up, very accommodating, the owner met us the airport upon our arrival, the vehicle was in perfect condition inside and out and didn't have that weird odor that many rental cars do, and drop off was simple. Really well done.
I have used this company three times...
I have used this company three times. I have just booked for a fourth. I travel and hire cars a lot and NOWHERE in the world have a received such a good service. I emailed them yesterday with an email enquiry - this was a Sunday night and within an hour they had replied. Their cars are new, spotlessly maintained and they deliver on time and there is never any hassle. One year I had an unusual set of circumstances regarding pick-up and they worked hard to ensure everything ran smoothly. If you email you get a reply from someone who makes you feel like a valued customer.
Positive reviews are so boring...
Positive reviews are so boring :( But, I said I'd follow up my last review, so I will. Hired a big 4x4 from the company last December. No problems. Went back and hired another smaller 4x4 - a Grand Vitara for 2 weeks in July this Summer. Great car, brand new (<3000kms on clock). Drove all around the Snaefellsness Peninsular, then the Kjolur F35 (Hveravellir) and Landmannalaugar - yes, "F" roads and some smaller river crossings. Great car, great service and good price talking into account the 10+ day discounts. Good advice given on airport pick up - such as, "be careful opening car doors in high winds" - a BIG cause of damage.