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Our Reviews (224 reviews)

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Nice experience

need to wait for a while during pick up as several customers are ahead of us. Only 2/2.5 customer service officers are available at that time. But it’s quite smooth during our turn. CS officers are also nice. Return process also smooth.

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- Renter from Hong Kong. Rented Ford Kuga.

Superior Value and Service

We had a very pleasant experience renting from Reykjavik Rent-A-Car. They provided us with our vehicle in a timely manner after an early morning arrival, explained the specific road hazards and conditions that we should look out for, and provided us with a map and discount card to the local fuel stations. Returning the car was quick and easy as well.

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- Renter from United States. Rented Suzuki S Cross | Auto.

Best choice I made for Iceland

Picking up the car was smooth and straight forward. We arrived half an hour early for our Toyota Rav 4 but got given a Ford Kuga. I assume they ran out of our chosen vehicle, but the replacement was still great on our road trip! Dropping off the car was simple too. Reception only asked 3 questions and handed over the keys and the transaction was complete. Will use the company again in my next trip.

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- Renter from United Kingdom. Rented Ford Kuga.

Very happy

very good service from Reykjavik Rent a Car.
very welcome.
I was lucky enough to have a brand new Lancruiser (50 kms), very comfortable vehicle for 4 passengers and lots of luggage.

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- Renter from France. Rented Dacia Dokker Passenger.

Perfect car for the highlands

As we did already six years ago, we booked directly and got the car we wanted including the insurances needed in the highland. I asked some technical questions by phone and got the answers without problems.
The service was excellent; returning was no problem (one glass of the front lights had got hit by a stone).

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- Renter from Finland. Rented Jeep Wrangler | Manual.

Good service

Would give 5 star if you could rent with 0 excess for smaller fee. Then you wouldn't have to check the car before and after.

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- Renter from Finland. Rented Hyundai Tucson | Auto.

Fantastic Trip the Car was GREAT

The service when we picked up and returned the car was Fantastic the people were very friendly and helpful.

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- Renter from Canada. Rented Dacia Duster | Manual .

Car Perfect

Si nous revenons en Islande, nous relouerons sans hésiter dans cette agence. Nous avons été très satisfaits du véhicule. L'agence nous a remis exactement le modèle que nous voulions et qui correspondait à nos besoins.
Je ne mets pas 5 étoiles car nous avons trouvé l'accueil un peu rapide, on ne nous a pas expliqué grand chose. Nous avons dû réclamer les informations qui nous semblaient indispensables pour la conduite du 4X4 ( passage aux différentes options 4X4 ...) et nous avons bien senti que ça les embêtait. Lors d'un contrôle du véhicule avant le départ, nous avons signalé à l'agence qu'un pneu avant était crevé, la réparation a été faite immédiatement mais était-ce à nous de le vérifier ?
L'agence nous a vaguement parlé d'un péage, où ? Nous n'avons pas vraiment compris et, en rendant le véhicule, nous avons eu la désagréable surprise de devoir payer une amnede de 3 ou 4 fois le prix initial du péage, qui devait être réglé par internet avant le passage ou dans les heures qui suivent. Je pense que l'agence devrait être plus claire, vérifier que les clients ont bien compris et surtout remettre un document écrit pour préciser les modalités de règlement et l'emplacement de ce péage : Akureyri. Après avoir payé, nous avons remarqué une affiche dans l'agence mais trop tard.
Une roue arrière a crevé pendant le séjour, mon mari a réussi à gérer le problème, nous avons pu rejoindre un garage avec la roue de secours et acheter un autre pneu ( le pneu était fichu), nous avons remis la facture à l'agence qui a recrédité notre carte bancaire sur le champ.

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- Renter from France. Rented Dacia Dokker Passenger.

Good experience

Effective service. We rented twice. The second time just for a day and last minute. They found a car and got a discount considering we were already their client.

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- Renter from Canada. Rented Ford Kuga.

Islanda Agosto 2019

Servizio eccezionale, preciso e puntuale.
Situato in ottima posizione rispetto all’aeroporto.
Personale gentile e premuroso.

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- Renter from Italy. Rented Dacia Duster | Manual .