We were checked in by Mary. I have never received such excellent service. She spent a lot of time with me. Even cautioned me to be careful about the high winds and explaining the we weren’t covered if the doors got ripped off by the wind. She cautioned about speeding and told us about having to pay a toll up north for a tunnel No extra charges. When we got back and turned in the car, Mary drive us to the terminal. Mary us to be commended and given a raise. Excellent.
The Amazing Pavel
Pavel was amazing. He went out of his way. Very helpful and kind.
Great Service, No Worries
Easy pickup via KEF airport shuttle. Staff were great! Halldór (sp?) suggested great spots to visit. Mary was there for our return at 4:30am, offered us coffee, and since we needed to be at the airport by 5:30, even offered us a lift if the shuttle was delayed. Thanks to you both! Note that shuttle doesn't start running until 5, but it arrived promptly - no problem to get back to the airport. Fuel station located nearby to top up at return.
Excellent service, very easy to find location for pick up a few mins from the terminal. Staff friendly and knowledgeable .
Got free upgrade to a brand new vw taigo.
You can link your phone to the car also and use your iPhone maps.
Had a great experience, and really enjoyed the customer service, as they were friendly and gave great recommendations for things to do and places to go.
Good Country, Good People
Excellent, specially to Aisha & Pawel
Perfect for our trip to Iceland
Easy pick up & drop off. Friendly & efficient staff, good value for money, would definately recommend & will use again on our next visit.
Only thing to note is that the shuttle bus to & from the car rental area stops at 6pm, which makes for an interesting hike across from the terminal if you're travelling with heavy luggage!
Booked on-line using my phone - it was so easy and the reservation was confirmed without the need for a credit card.
I collected the car at 9am Sunday morning and paid - no hidden extras and the representative Ragnar was extremely helpful and professional with lots of good advice.
The service was quick, comprehensive and efficient and both Ragnar and the company were very easy to do business with.
Super efficient and friendly with both pick up and drop off. The lady also took the time to warn us about the do's and dont's of driving in Iceland.
Great car and service
Quick and easy pick up and drop off. Good value and kept you updated regarding travel conditions which is essential in the winter.