Booked on-line using my phone - it was so easy and the reservation was confirmed without the need for a credit card.
I collected the car at 9am Sunday morning and paid - no hidden extras and the representative Ragnar was extremely helpful and professional with lots of good advice.
The service was quick, comprehensive and efficient and both Ragnar and the company were very easy to do business with.
Super efficient and friendly with both pick up and drop off. The lady also took the time to warn us about the do's and dont's of driving in Iceland.
Great car and service
Quick and easy pick up and drop off. Good value and kept you updated regarding travel conditions which is essential in the winter.
Very friendly and efficient
This was the easiest, quickest and best car hire experience I've had anywhere in Europe. No hard sell for extra insurance, no crazy deposit went to make this a simple procedure and not a trial.
need to wait for a while during pick up as several customers are ahead of us. Only 2/2.5 customer service officers are available at that time. But it’s quite smooth during our turn. CS officers are also nice. Return process also smooth.
Superior Value and Service
We had a very pleasant experience renting from Reykjavik Rent-A-Car. They provided us with our vehicle in a timely manner after an early morning arrival, explained the specific road hazards and conditions that we should look out for, and provided us with a map and discount card to the local fuel stations. Returning the car was quick and easy as well.
Best choice I made for Iceland
Picking up the car was smooth and straight forward. We arrived half an hour early for our Toyota Rav 4 but got given a Ford Kuga. I assume they ran out of our chosen vehicle, but the replacement was still great on our road trip! Dropping off the car was simple too. Reception only asked 3 questions and handed over the keys and the transaction was complete. Will use the company again in my next trip.
very good service from Reykjavik Rent a Car.
I was lucky enough to have a brand new Lancruiser (50 kms), very comfortable vehicle for 4 passengers and lots of luggage.
Perfect car for the highlands
As we did already six years ago, we booked directly and got the car we wanted including the insurances needed in the highland. I asked some technical questions by phone and got the answers without problems.
The service was excellent; returning was no problem (one glass of the front lights had got hit by a stone).
Would give 5 star if you could rent with 0 excess for smaller fee. Then you wouldn't have to check the car before and after.