Excellent service, very easy to find location for pick up a few mins from the terminal. Staff friendly and knowledgeable .
Got free upgrade to a brand new vw taigo.
You can link your phone to the car also and use your iPhone maps.
Had a great experience, and really enjoyed the customer service, as they were friendly and gave great recommendations for things to do and places to go.
Good Country, Good People
Excellent, specially to Aisha & Pawel
Perfect for our trip to Iceland
Easy pick up & drop off. Friendly & efficient staff, good value for money, would definately recommend & will use again on our next visit.
Only thing to note is that the shuttle bus to & from the car rental area stops at 6pm, which makes for an interesting hike across from the terminal if you're travelling with heavy luggage!
Booked on-line using my phone - it was so easy and the reservation was confirmed without the need for a credit card.
I collected the car at 9am Sunday morning and paid - no hidden extras and the representative Ragnar was extremely helpful and professional with lots of good advice.
The service was quick, comprehensive and efficient and both Ragnar and the company were very easy to do business with.
Super efficient and friendly with both pick up and drop off. The lady also took the time to warn us about the do's and dont's of driving in Iceland.
Great car and service
Quick and easy pick up and drop off. Good value and kept you updated regarding travel conditions which is essential in the winter.
Very friendly and efficient
This was the easiest, quickest and best car hire experience I've had anywhere in Europe. No hard sell for extra insurance, no crazy deposit went to make this a simple procedure and not a trial.
need to wait for a while during pick up as several customers are ahead of us. Only 2/2.5 customer service officers are available at that time. But it’s quite smooth during our turn. CS officers are also nice. Return process also smooth.
Superior Value and Service
We had a very pleasant experience renting from Reykjavik Rent-A-Car. They provided us with our vehicle in a timely manner after an early morning arrival, explained the specific road hazards and conditions that we should look out for, and provided us with a map and discount card to the local fuel stations. Returning the car was quick and easy as well.