From Tripadvisor:

We were very happy with Reykjavik Rent a Car, too. We hired one Hyundai Santa Fe for the four of us. The car was delivered on time and was in excellent condition. it was brand new and the guy who delivered it was very friendly. After about 10 days of our 14-day journey we had an accident. We called Reykjavik Rent a Car and they had an extra car for us. After flying back to Reykjavik we got the same car again and were treated absolutely friendly. The replacement car was in perfect condition and brand new like the first one. The policeman told us, he wouldn't know how the insurance company would judge about the accident. He told us we could get a contributory negligence. At first the insurance company decided that it was our fault too, so we would have to pay our self-risk of 75.000 ISK. But with the help of Reykjavik Rent a Car, the decision was negotiated again and they decided that the other driver is fully responsible for the accident and we didn't had to pay anything. Case was closed and we were happy. After 2 more weeks the car rental contacted us again, telling us that they claimed the insurance company of the other car should pay for your flight tickets to Reykjavik the day of the accident too. It is amazing how helpful they were, we were just happy not being charged the self-risk and didn't thought we could get the extra flight to Reykjavik payed too, because the policeman was only smiling when we asked him about this and said, we wouldn't have any chance with this demand.
To sum it up, Reykjavik Rent a Car was extremely collaborative and helped us so much, regardless if it is their problem. They just stood up for us so we could get some extra money back. Absolutely recommendable!!! Thanks again. I had a really nice contact to them after the vacation. I am from Germany and couldn't think about a company being so unselfish and helpful here.

Renter from Germany

Rented Hyndai Santa fe